Gemma joined Anoteros after a decade working with global FTSE100 companies in management consulting and a decade in executive roles at healthcare and other non-profits. As the former Chief of Staff at Brooklyn Defender Services, Chief Operating Officer at START Treatment & Recovery Centers, and VP Operations at VNSNY CHOICE, she is experienced both in healthcare provider and payer operations and all aspects of nonprofit administration.
Gemma uses her passion for operational excellence to help her clients achieve transformation across all aspects of their operating models, from strategic planning to complex implementations, and through changes in organization design, process, and technology. Gemma deeply believes that all success comes from people and centers that perspective in her work by also providing executive coaching to support leaders to grow their confidence and reach their potential.
Outside of work Gemma is usually found singing with her local community choir, stacking shelves at her neighborhood food co-op, or hiking – either in the nearby state parks or further afield: she has visited, hiked, and camped on all seven continents, and counts finishing (and surviving) the ten-day high-altitude Huayhuash trek in Peru as one of her proudest personal achievements